Questions, answered
The straight answers to the things people reasonably ask before they act.
Why does this need changing at all?
Because the rule that decides how every civil case is run names cost and does not name fairness, and nobody has to behave badly for that to bite. The Act of Parliament the rule was made under says fair. The rule does not. Why this has to change sets out the gap, what it costs while nothing changes, and why one word closes it.
Is this just about one person’s court case?
No. The ask is a change to a rule that governs every civil case in England and Wales. The banking case is the evidence that shows the problem, because it ran long enough to prove the pattern. The social care story shows the same three gates closing in a second sector, at a second ombudsman. Two sectors, two ombudsmen, one shape: that is the pattern, and the rule at the end of both roads is the object. Support for the campaign funds the rule change and never any court case.
Why not a new law, or an Act of Parliament?
Because none is needed. Rule 1.1 was made by the Civil Procedure Rule Committee under powers Parliament already gave it, and the same committee can reword it. That is one amendment, and it can be done far faster and at no cost.
Is this political, or party-political?
No. The campaign asks the same single thing of every member of Parliament, of every party, and takes no side between them. It is not connected to any political party and does not support or oppose any party or candidate.
Will this fix everything wrong with the courts?
No, and it does not claim to. It removes one thing: the excuse that cost comes first, which lets the stronger side force a dispute into a forum where fairness is only one item on a list. That is a specific, winnable change.
Does the site send my letter for me?
No. You answer a few plain questions and press a button, and the finished letter appears on the page. You read it, change anything you want, and send it yourself from your own email. The drafting happens inside your own browser: what you type is not sent to us and is not saved.
What do you do with my details?
We hold only what you give us, use it only to keep you informed if you ask, and never sell or share it. The full position is in the privacy notice.
Are you a charity? Is my support tax-deductible?
No. A campaign to change the law cannot be a charity, so there is no Gift Aid. How the campaign is funded, and what support will never pay for, is on the funding page.
Make fairness first Been through the courts? Draft your letters. Two minutes
Nothing on this page is legal advice. The case referred to is Santander UK PLC v Stuart Thompson, claim G1PP9250; the proceedings are continuing and nothing here is intended to influence them.